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Partnered Brand Returns


The process for returning you products is dependent on whether the individual item was supplied by boohoo or by one of it's partnered brands. In order to check if your individual item is from a partnered brand, please check our partnered brands list below before returning your products.


Partnered Brands

Shop Name How To Return
âme pure UK To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at kp@amepure.com.
Ann Summers To arrange a return, click on the link here to create a returns label to send your order directly back to the DBZ brand (Ann Summers).
Avant Garde Brands To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at cs@esolutionservice.in.
BEAUTYPRO To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at orders@beautypro.com.
Cannaray CBD To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at hello@cannaray.co.uk. For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty. Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Discounted Sunglasses To arrange a return, use the returns label enclosed in your parcel to return directly to the DBZ brand. If you have lost your returns label, please contact our Customer Service team.
Dr Botanicals To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at helpdesk@drbotanicals.com.
Dune London To arrange a return, click on the link here to create a returns label to send your order directly back to the DBZ brand. ( Search for Dune Group ) For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty. Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Eclat Skin London To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at sales@eclatskin.com.
Embody (Brands) Limited To arrange a return, use the returns label enclosed in your parcel to return directly to the DBZ brand. If you have lost your returns label, please contact our Customer Service team.
French Beauty Expert To arrange a return, use the returns label enclosed in your parcel to return directly to the DBZ brand. If you have lost your returns label, please contact our Customer Service team.
Hirix To arrange a return, click on the link here to create a returns label to send your order directly back to the DBZ brand (Hirix).
Hollywood Browzer We do not offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); custom-made items and personalised items; and vitamins or supplements where the seal has been broken. If faulty please contact our Customer Service team.
Hype To arrange a return, click on the link here to create a returns label to send your order directly back to the DBZ brand.
Kitise To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at info@kitise.co.uk.
Livivo To arrange a return, click on the link here to create a returns label to send your order directly back to the DBZ brand.
Love Lemonade London Limited To arrange a return, click on the link here to create a returns label to send your order directly back to the DBZ brand (Love Lemonade London Limited).
New Leaf - Health & Wellness To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at Support@new-leaf-products.com.
Nova Clothing To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at office@rockluggage.com.
Novomins To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at hello@novomins.com. For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty. Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Pink Vanilla To arrange a return, click on the link here to create a returns label to send your order directly back to the DBZ brand.
Playful Promises To arrange a return, use the returns label enclosed in your parcel to return directly to the DBZ brand. If you have lost your returns label, please contact our Customer Service team.
Regatta To arrange a return, click on the link here to create a returns label to send your order directly back to the DBZ brand. For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty. Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Rock Luggage To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at office@rockluggage.com.
Sienna X To arrange a return, e-mail your order number and the product you wish to return to the DBZ Brand at contactcentre@sienna-x.co.uk.
Sostter To arrange a return, e-mail your order number and the product you wish to return to the DBZ Brand at contactus@sostter.com.
The Wonder Patch To arrange a return, e-mail your order number and the product you wish to return to the DBZ Brand at hello@thewonderpatch.co.uk.
Timex To arrange a return, e-mail your order number and the product you wish to return to the DBZ brand at customerservice@timex.co.uk.
TLC Sport To arrange a return, use the returns label enclosed in your parcel to return directly to the DBZ brand. If you have lost your returns label, please contact our Customer Service team.
Warren Reed - Designer To arrange a return, click on the link here to create a returns label to send your order directly back to the DBZ brand (Warren Reed - Designer).